1280 Privacy Policy
At 1280, we are committed to protecting the privacy and security of your personal data. This document explains how we collect, use, store, and safeguard the information of users on our platform in Malaysia.
Types of Information We Collect
When you register and use the 1280 platform, we collect several categories of information to ensure a smooth and secure experience:
- Account Information: Full name, email address, phone number, date of birth, and encrypted password.
- Payment Information: Transaction details in Malaysian Ringgit (MYR), bank account numbers, and payment records via FPX or digital wallets. We do not store credit card numbers directly.
- Device & Browser Information: Device type, operating system, IP address, browser type, screen resolution, and other technical data required to optimise your experience.
- Usage Data: Pages visited, session duration, games played, bets placed, and preferences saved in your account.
- Cookies & Tracking Technologies: Session data, language preferences, display settings, and internal analytics information to improve the platform.
How We Use Your Information
All information collected by 1280 is used solely for legitimate purposes that benefit users, including:
- Process account registration and verify user identity for the security of the platform.
- Facilitate MYR deposit and withdrawal transactions through approved payment channels.
- Send important notifications relating to your account, transactions, or policy changes.
- Improving platform features based on usage patterns and user feedback.
- Comply with anti-money laundering (AML) requirements and Malaysian financial regulations.
- Provide accurate and effective customer support whenever you need assistance.
We will not use your information for third-party marketing purposes without your explicit consent.
Cookies & How Tracking Works
The 1280 platform uses cookies and similar technologies to deliver a smoother, more personalised experience. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Session Cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Preference Cookies: Save your preferences such as language and display settings for future visits.
- Internal Analytics Cookies: Collect anonymised usage data to help us understand how users interact with the platform.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
Data Storage & Security
1280 upholds the highest industry security standards to ensure your personal and financial data remains protected at all times:
- SSL Encryption: All communications between your device and our servers are protected by 256-bit SSL encryption.
- Encrypted Passwords: Account passwords are never stored in plain text — all passwords are processed through a one-way hashing algorithm.
- Access Controls: Only authorised personnel have access to user data, and all access is logged for audit purposes.
- Continuous Monitoring: Our systems are monitored around the clock to detect any suspicious activity or unauthorised access attempts.
In the event of a security incident affecting your data, 1280 will notify you within the timeframe required under Malaysian law.
Sharing Information with Third Parties
1280 does not sell, rent, or share users' personal data with third parties for marketing purposes. However, there are limited situations where sharing information is necessary:
- Payment Providers: Required transaction information is shared with licensed payment processors to facilitate MYR deposits and withdrawals.
- Legal Requirements: We may be required to disclose certain information to Malaysian authorities if mandated by law or court order.
- Platform Security: Necessary data may be shared with security service providers to detect and prevent fraud.
All third parties working with 1280 are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
User Rights — Access, Correction & Deletion
As a 1280 user, you have full rights over your personal data. You can:
- Access: Request a copy of all personal information we hold in relation to your account.
- Correction: Update or correct inaccurate information via your account settings or by contacting our support team.
- Deletion: Request the deletion of your account and personal data, subject to any legal record retention requirements.
- Restrictions: Request that the use of certain data be temporarily restricted while an investigation or dispute is ongoing.
To submit any request regarding your privacy rights, contact the 1280 support team by email: [email protected]
Policy Updates & Contact Us
1280 reserves the right to update this Privacy Policy at any time to reflect changes in our services, legal requirements, or industry best practices. Any changes will be posted on this page with a clear effective date.
We encourage you to review this policy periodically. Continued use of the platform after any changes are announced will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your privacy on the 1280 platform, please reach out to us:
- Support Email: [email protected]
- Support Hours: 24 hours a day, 7 days a week
You may also refer to our FAQ for quick answers to common questions about accounts, privacy, and security.
Your Trust is Our Priority
1280 is committed to keeping your gaming experience safe, your privacy protected, and your information handled with full integrity. Register today or check our FAQ for more details.